Supported Formats
Twenty supports three file formats for import:File Requirements
CSV Best Practices
- Delimiter: Use comma (
,) or semicolon (;) - Text qualifier: Use double quotes (
") for text containing commas - Line endings: Windows (CRLF) or Unix (LF) both supported
- Empty values: Leave cells empty, don’t use “NULL” or “N/A”
Excel Best Practices
When exporting from Excel:- Remove formulas (export values only)
- Delete empty rows at the end
- Ensure no merged cells
- Use the first sheet only
Large Datasets
For datasets larger than 10,000 records:- Split into multiple files
- Or use the API import for unlimited records
For very large migrations (100,000+ records), the API is significantly faster and more reliable than CSV imports.