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Pricing

Yes, you can use Twenty for free while self-hosting. You will get access to everything included in the Pro (Cloud) plan, except the support from our core team. Support is accessible via our Discord community.If you want to self-host and need the Premium features (SSO, row-level permissions and more), you can choose the paid Organization (Self-Hosted) license. This also includes support from the Twenty team and removes the requirement to publish custom code as open-source before distributing.
Premium features are only available on the Organization plans (Cloud or Self-Hosted):
  • SSO integration: Single Sign-On with your identity provider
  • Row-level permissions: Fine-grained access control at the record level
  • AI usage data: Track AI consumption across the workspace
  • Audit logs: Check what each workspace member has been doing
  • Email campaigns: Plan which emails should be sent (available soon)
  • Unlimited workspaces: Create as many workspaces as you want (self-hosted only)
  • Private source code: No requirement to publish changes to a publicly available repository (self-hosted only)
They offer the same premium features. However, a cloud subscription cannot be used for self-hosted deployments. Self-hosted requires an Enterprise key.
We do not offer free seats. Pricing is per user and each user needs a license to access Twenty.
You can do so under Settings → Billing → Plans. Then click on Switch to Organization.
You can do so under Settings → Billing → Plans. Then click on Switch to Pro.
You can do so under Settings → Billing. Then click on Upgrade to yearly.
You can do so under Settings → Billing. Then click on Downgrade to monthly.
You will find this under Settings → Billing.
The number of credits depends on your billing cycle, not your plan:
  • Monthly subscriptions: 5 credits per month
  • Yearly subscriptions: 50 credits per year
Each workflow action consumes credits based on its complexity:
  • Basic internal operations (such as search, update, or create records) consume very few credits
  • More complex operations like code nodes and requests to external services consume more credits
  • AI prompts also consume more credits based on usage
  • Apps also consume more credits similarly to code nodes
Credits are deducted in real-time when workflows or apps execute. You can monitor your usage in Settings → Billing to track consumption and remaining credits.
You can buy additional credits under Settings → Billing.
Yes, go to Settings → Billing, click the Increase button, choose how many credits you want, and confirm. They’ll be applied for the current billing period. Then click the Increase button again, change the value back to the original, and confirm — the downgrade will be applied starting the next billing period.

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Billing

You can do so under Settings → Billing.
You can do so under Settings → Billing. Then click on View billing details. You’ll be able to add a new payment method there.
You can do so under Settings → Billing. Then click on View billing details. You’ll be able to edit the billing information there.
You can do so under Settings → Billing. Then click on View billing details. You’ll see all your invoices at the bottom of the screen.
Workspace seat counts are synchronized with the payment system every 6 hours; invoices are adjusted based on the difference.
When a new workspace member is added to the workspace, an invoice is sent to cover the difference. When a workspace member is removed, the change is applied in the next standard monthly/yearly invoice.